CRTC finally finds some solution to ROBO callers and spammers who are frustrating Canadians and wreaking havoc on various industries and organizations. The average Canadian household receives over 12 unwelcome calls a month, according to the Globe and Mail, which is the 11th highest in the world; countries such as Brazil receive over 45 such calls.
It skyrocketed due to the advent of VOIP and the government and phone companies unwillingness to keep up with legislature, offsetting technologies and lagging in policy making.
The Canadian government has now mandated that by DEC 19 2019 phone companies were to have in place universal call blocking systems and have recommended tracing systems as well. Call blocking automatically filters out call displays which are either vacant or zeroed out such as 000-000-0000, as well as those with more than 15 digit and have recommended tracing systems that compare the caller id with the actual owner of the line, and gives a digital fingerprint of sorts on every wireless phone number. Calls without a signature will not be put through the system.
This will help alleviate natural frustration as well as major inconveniences for the disabled or elderly but also help reduce not only robo calls but potential fraud calls as well.
Just as there are good doctors and bad doctors, and the same can be said about lawyers, good companies in specific industries were getting slammed for things they disapprove of and don’t participate in – such as duct cleaners who DON’T use telemarketing. As well as the credit industry and even the Government and Police were having to explain they were not the perpetrators of such calls.
There is more work to be done and may not eliminate the perpetrators completely, but it should knock it down significantly and companies will be honing the technology until they can come up with better options.
Canaduct is a 100% Canadian company. We DO NOT telemarket! (so this news is great news for us too!)
For over 19 years our clients come to us for repeat services such as air conditioning and HVAC maintenance, repair service and cleaning. Our reputation has gained us many referrals.
We also service furnaces, do air quality testing, we install maintain and repair air conditioners as well as boilers and a host of other home services.